Do you wish you could understand the minds of your clients?
Wouldn’t it be great if you had clients that were more loyal and created you more profit.
Many printers struggle to understand why their clients engage with them. And what they can do to improve the client experience.
- And not focussing on this often means that you spend more and more time
- struggling to gain new clients
- fighting battles over price
- and worrying about your profit margins
So knowing more about how your customers think makes a lot of sense. But how do you achieve this?
Print & Procurement gives you the print buyer’s view
We have been buying print for more years than we care to remember. And we’re still actively involved in running print buying projects for our clients. So we’re well placed to talk to you about what your customers want.
So what can we do for you?
Do you wish you could focus less on price?
We run a workshop on why customers buy and how to create effective sales messaging
Click here for a full workshop overview
We also upskill your staff with practical negotiation skills
Click here for a full workshop overview
Do you wish you could build more profitable, more loyal customers?
We train customer service staff in the best ways to build client relationships and sales
Click here for a full workshop overview
We also help you build strategies to create great client relationships
Click here for a full workshop overview
Do you wish you had a lower overhead?
We help your staff to lower your costs through better purchasing
Click here for a full workshop overview
Do you worry when a buyer visits your factory?
We evaluate your factory and let you know what buyers will like and what you may need to improve
Click here to find out more
Do you need help with tenders and service level agreements?
We have created many agreements that work for both buyer and supplier. And we can help you with tenders too.
Click here to find out more about service level agreements
Click here to find out more about tenders
Do you wish your clients knew more?
Don’t forget we can train your clients too. Have a look at our training page to find out more.
Can you only deal with clients in the UK?
We have clients in various areas of the world. We’re used to carrying out distance consultancy and learning.
And we’ll be announcing some exciting e-learning initiatives soon.
What sort of guarantees can you expect?
The “ask our clients” guarantee
We’re keen that you don’t just take our word on our services. We welcome you speaking to our clients. We’ll put you in touch with a client that we have worked with on a similar project or training. Or, if you want to speak to any client who has a testimonial on this site, that’s fine too.
The “guaranteed price” guarantee
All projects carried out by Print & Procurement have a defined scope and a confirmed cost against that scope. If it takes longer, you don’t pay any extra (unless you decide you need us to do more work). The only extra costs are our expenses, and we estimate these for you before a project.
What happens if you don’t see what you need here?
E-mail us or talk to us. We’ll happily discuss your needs and come up with a plan to help you. But only if we’re the right people to help you.
