Monthly Archives: August 2011

Print buyers: how to get better communication from your suppliers

Are you fed up of receiving unwanted calls from print suppliers?
Do you wish print sales people had something other to do than pester you?
Do you feel that there is no need to be told about every development with your job?

Or do you wish that your printer spoke to you more frequently?
Do you wish that you knew what was going on with your job?
And do you feel that your supplier should tell you more about new print developments?

Whichever way you feel, communication from printers is becoming a hot topic.  I read an interesting article by Deborah Corn of PrintMediaCentr recently.  In the article she outlined exactly how she wanted new suppliers to communicate with her.  The article is great feedback for print suppliers.  It tells them exactly what they need to do to communicate effectively with Deborah.

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How understanding the fluff factor helps you reduce print costs by up to 30%

I hate doing the vacuuming.  But these days I have to vacuum more and more.  And the reason for this vacuuming is our cat.  Our cat drops fluff everywhere!

The fluff factor of our cat costs me lots and lots of time in vacuuming.  The fluff factor also costs me a lack of satisfaction in our environment.  This is because our carpets are always covered in fluff.

But, whether you have a cat or not, there is a similar costly fluff factor in all of our lives.  How often have you been a bit fluffy when you have spoken to someone?  And how often has that fluff factor resulted in extra costs?

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“Matthew gave us an insight to client side dynamics”

Matthew is a consultant that we hired because of his client side experience and to give us an insight to client side dynamics through a training programme that he deliver tailored to our needs and in-company. He is very thorough and good on the detail.

Jude Whitford, Managing Director, Pepper Communications Ltd.

“Matthew is scrupulously professional, ruthlessly efficient and always delivers excellent results”

Apart from being a thoroughly decent chap Matthew is scrupulously professional, ruthlessly efficient and always delivers excellent results.
I genuinely have no hesitation whatever in recommending Matthew. He consistently produces great work for us, on time, and of a high quality.

Simon Lewis, Sales Director, Anthem Publishing

“Matthew is thoroughly committed to everything he agrees to”

Matthew and his company are like Ronseal.
Print and Procurement does exactly what is says on the tin and Matthew does too!
His communication style is refreshingly straight forward and direct. He is thoroughly committed to everything he agrees to, he is proactive and always delivers with great results.

Jo Partington, Director, Bright Dimension Ltd

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