Comments for Print and Procurement http://printandprocurement.com Telephone 0845 652 1572 Wed, 15 Feb 2012 16:48:30 +0000 hourly 1 http://wordpress.org/?v=3.3.1 Comment on Consultancy by What print buyers can learn from the taxman | Print and Procurement http://printandprocurement.com/consultancy/#comment-1215 What print buyers can learn from the taxman | Print and Procurement Wed, 15 Feb 2012 16:48:30 +0000 http://printandprocurement.printmediacentr.com/consultancy/#comment-1215 [...] Consultancy [...] [...] Consultancy [...]

]]> Comment on Why print buyers get better prices when they pick up the phone by Matthew Parker http://printandprocurement.com/why-print-buyers-get-better-prices-when-they-pick-up-the-phone/#comment-1213 Matthew Parker Wed, 15 Feb 2012 16:13:03 +0000 http://printandprocurement.com/?p=2575#comment-1213 Hello Paul, Thank you for your comments and for offering a different point of view. I am a great believer in efficiency, and in using "e" where appropriate. There is certainly a case for regular clients using more prices matrices to order regular items. However, I also feel that often too many quotes are generated in the print industry. If buyers pick up the phone, the sales reps have a chance to qualify the quote. When I quoted for work I often refused to quote about 50% of the enquiries that I received. I had found out that the buyers weren't particularly serious about engaging with me, so I preferred not to be used as "quote fodder". I hope this offers some food for thought. Best wishes Matthew Hello Paul,

Thank you for your comments and for offering a different point of view. I am a great believer in efficiency, and in using “e” where appropriate. There is certainly a case for regular clients using more prices matrices to order regular items. However, I also feel that often too many quotes are generated in the print industry. If buyers pick up the phone, the sales reps have a chance to qualify the quote. When I quoted for work I often refused to quote about 50% of the enquiries that I received. I had found out that the buyers weren’t particularly serious about engaging with me, so I preferred not to be used as “quote fodder”.

I hope this offers some food for thought.

Best wishes

Matthew

]]> Comment on Negotiation Handbook by eric nowell http://printandprocurement.com/negotiation-handbook/#comment-1204 eric nowell Thu, 09 Feb 2012 16:33:35 +0000 http://printandprocurement.com/?page_id=2387#comment-1204 Thanks! I love your website and advice! Thanks! I love your website and advice!

]]> Comment on Factory Evaluation by How customer feedback improves print company sales | Profitable Print Relationships http://printandprocurement.com/services-for-printers/factory-evaluation/#comment-1203 How customer feedback improves print company sales | Profitable Print Relationships Tue, 07 Feb 2012 17:45:24 +0000 http://iandore.co.uk/clientdemo/?page_id=1397#comment-1203 [...] Consider going for independent feedback.  Find out more about our print company evaluation services. [...] [...] Consider going for independent feedback.  Find out more about our print company evaluation services. [...]

]]> Comment on Why print buyers get better prices when they pick up the phone by paul http://printandprocurement.com/why-print-buyers-get-better-prices-when-they-pick-up-the-phone/#comment-1201 paul Mon, 06 Feb 2012 21:58:29 +0000 http://printandprocurement.com/?p=2575#comment-1201 I'm sorry, but with all due respect - I totally disagree with this. I am a veteran print rep - I am certainly not opposed to using the phone... but in today's print world - in order to turn profit and make money - it's all about efficiency. Phone calls simply take much longer than emails to handle. I think a better idea might be to email your specs to your rep - and if you would like to discuss anything in particular - attach a note saying so, with some idea of what needs to be discussed. A call (or visit) can then be arranged. As a printer, we need to process many, many projects - in a very efficient and clear manner. Print projects have become much smaller, and require a much faster pace than ever before. So - I am afraid if the general print-buying populace adheres to the "phone is best" philosophy - that it will slow things down dramatically. I actually tend to think that people are more serious about buying print when it is clear that they know how to clearly and concisely specify what they need... in writing (email). Our best clients are those who can communicate well via email, and also know when a meeting or conversation is needed. I’m sorry, but with all due respect – I totally disagree with this. I am a veteran print rep – I am certainly not opposed to using the phone… but in today’s print world – in order to turn profit and make money – it’s all about efficiency. Phone calls simply take much longer than emails to handle.
I think a better idea might be to email your specs to your rep – and if you would like to discuss anything in particular – attach a note saying so, with some idea of what needs to be discussed. A call (or visit) can then be arranged.
As a printer, we need to process many, many projects – in a very efficient and clear manner. Print projects have become much smaller, and require a much faster pace than ever before. So – I am afraid if the general print-buying populace adheres to the “phone is best” philosophy – that it will slow things down dramatically. I actually tend to think that people are more serious about buying print when it is clear that they know how to clearly and concisely specify what they need… in writing (email). Our best clients are those who can communicate well via email, and also know when a meeting or conversation is needed.

]]> Comment on Practical Purchasing Training by Why print buyers get better prices when they pick up the phone | Print and Procurement http://printandprocurement.com/training/practical-purchasing-training-2/#comment-1193 Why print buyers get better prices when they pick up the phone | Print and Procurement Wed, 01 Feb 2012 19:16:23 +0000 http://iandore.co.uk/clientdemo/?page_id=1373#comment-1193 [...] Practical Purchasing Training [...] [...] Practical Purchasing Training [...]

]]> Comment on E Book by Why print buyers get better prices when they pick up the phone | Print and Procurement http://printandprocurement.com/e-book/#comment-1192 Why print buyers get better prices when they pick up the phone | Print and Procurement Wed, 01 Feb 2012 17:30:33 +0000 http://printandprocurement.printmediacentr.com/#comment-1192 [...] E Book [...] [...] E Book [...]

]]> Comment on About Matthew by Print Buyers: Do You Have a Plan B? | Paperspecs http://printandprocurement.com/about-matthew/#comment-1178 Print Buyers: Do You Have a Plan B? | Paperspecs Wed, 25 Jan 2012 19:49:43 +0000 http://printandprocurement.co.uk/#comment-1178 [...] Copyright 2011 Print & Procurement. Print & Procurement was founded by Matthew Parker, who has had over 20 years of experience in buying all sorts of print. [...] [...] Copyright 2011 Print & Procurement. Print & Procurement was founded by Matthew Parker, who has had over 20 years of experience in buying all sorts of print. [...]

]]> Comment on Training by Print buyers: the three skills that you need for 2012 | Print and Procurement http://printandprocurement.com/training/#comment-1169 Print buyers: the three skills that you need for 2012 | Print and Procurement Wed, 18 Jan 2012 20:10:37 +0000 http://printandprocurement.printmediacentr.com/training/#comment-1169 [...] Training [...] [...] Training [...]

]]> Comment on Negotiation Handbook by Print buyers: the three skills that you need for 2012 | Print and Procurement http://printandprocurement.com/negotiation-handbook/#comment-1168 Print buyers: the three skills that you need for 2012 | Print and Procurement Wed, 18 Jan 2012 20:08:51 +0000 http://printandprocurement.com/?page_id=2387#comment-1168 [...] Negotiation Handbook [...] [...] Negotiation Handbook [...]

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