Purchasing

Why print buyers get better prices when they pick up the phone

Using the phone will improve your response from companies

Using the phone will improve your response from printers

Don’t you hate those automatic phone menus.  The ones where you listen to a long list of options and still can’t work out which button to press?  The ones where is seems to take forever to get past.

Don’t you just wish you could speak to a real person instead?

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Why the best negotiators are givers

Would you ever consider negotiating at your local supermarket?  Can you imagine putting down your basket of groceries at the checkout and asking for a reduced price?

Doesn’t that seem a good way to be politely (or not-so politely) asked to leave the store?

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How e-procurement can reduce your print buying time by 30% (and be fair to suppliers too)

I love choosing my books on Amazon.  I find it really easy to find new authors.  I get suggestions when I look at a title.  And I can a whole list of recommendations by choosing a category and sorting by highly recommended books.  It’s a whole lot quicker than going to a bookshop and browsing randomly along the shelves.

Amazon is a great example of using efficient e-procurement.  And, these days, e-procurement is something that print buyers need to be open to.

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How eight simple questions can prevent you choosing the wrong print supplier

Imagine that you’d promised someone a really special meal.  Maybe it’s an anniversary.  Or a special celebration.

Imagine if you didn’t deliver that meal.

It’s easily done.  Perhaps you wrote a shopping list of all the ingredients.  But perhaps you missed one vital ingredient off.  And now you’re in the kitchen and you’re supposed to be serving the meal soon.  But you’ve just realised that this one missing ingredient will prevent you from creating the dish that you wanted.

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Why will the DM principle ensure the success of a service level agreement?

Red?
Yellow?
Green?
Stripy?
Plain?
Spotty?

These are the decisions with which my young daughter struggles every day.  Every day she agonises over which pair of socks she should wear.  For her socks are as a confusing but important issue as a service level agreement can be for print buyers.

Writing a service level agreement is something that many print buyers agonise over.  The print buyer often puts pressure on themselves to create the perfect service level agreement.  They need a service level agreement that should cover every aspect of service from their printer.

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